- Manager's Messages
- COVID-19 Message
Posted By on March 18, 2020
The Board of Directors and Management have been working closely to ensure that we are taking necessary actions during these challenging times. The health and safety of our residents and staff are paramount to all else, and we appreciate your confidence while we make some adjustments at Park Laurel.
It was recommended to the Board that the Association’s amenities be closed immediately to help prevent the spread of the COVID-19 virus. This comes at the advice of those we rely on, and in following suit with many of the other condo communities around town. Effective immediately, our amenities will be closed for three weeks, at which time the Board will re-evaluate the situation. This includes the Fitness Center, Pilates Room, Pool Deck and barbecues, and the Prado Room.
With the modernization underway for the last set of elevators, we realize that there will be heavier traffic in the service elevators. The Association will be holding off on the approval of any new and unnecessary construction in the residential units. If you have a question or concern about something that you have pending, please contact Ryan. Housekeepers will still be permitted to clean the units, but anything out of the ordinary will need to be approved by the General Manager.
To ensure that individuals are maintaining a six-foot separation as proposed by the CDC, we recommend that only one household take an elevator at a time.
You may have noticed some additional precautions that are being taken by the Association to protect our residents and staff. This includes a six-foot barrier around the front desk with a table that packages can be set on. A request was also sent by Management last week about making calls or emails to the staff unless you absolutely have to come down for something. Our Front Desk is also offering to place your package on the elevator and send it up to prevent you from having to come down and make any contact with anyone. Please take advantage of these services when you can.
Our Management Team, including those onsite and those at Action Property Management, have developed an emergency response plan specific to Park Laurel in the event that we see a “stay in place” order like what is taking place in San Francisco this week. This plan includes providing “essential” services.
Many household cleaning supplies, including Lysol, Clorox, and toilet paper products are no longer available at the store or online. The Association has enough supplies to hold us over for over a month, and we are ordering more supplies as we use them in case products are backordered.
Our partners at Waxie Janitorial have been instrumental in providing us with concentrated products that can be diluted onsite, including hospital-grade cleaners. You may notice some of the products are less fragrant, but they are significantly more powerful. Our housekeeping staff is working increasingly hard to sanitize surfaces, including door handles, railings, elevator buttons, and bathrooms throughout the day.
During this time, we realize that you may not be able to obtain toilet paper and an essential household item. If you need a roll, please contact Ryan, and depending on our stock of supplies, we may be able to provide you with a roll (at a cost). Please refrain from flushing other items like paper towels or wet wipes down the toilet as that will cause clogs in the waste lines.
Lastly, we realize that some of our residents may need assistance with things like groceries or meals, or just someone to check-in on them. If you find yourself in this position, please know that there are residents at Park Laurel who have expressed their willingness to assist. Please contact Ryan if there is something that you need help with.
We thank you for your confidence, especially during these difficult times, and look forward to the day when we can return to normalcy.
The Board of Directors
Park Laurel Owners Association